Apple Responds to the ‘Purple Haze’ Complaints in iPhone 5

Soon after the release of Apple iPhone 5 in the market, some users started complaining about a purple haze that appears on photographs taken with itssnapper whenever it was positioned towardsthe bright light. But now, Apple has acknowledged the problem publicly by posting a response posted on its online support page, which says:

Symptoms

A purplish or other colored flare, haze, or spot is imaged from out-of-scene bright light sources during still image or video capture.

Resolution

Most small cameras, including those in every generation of iPhone, may exhibit some form of flare at the edge of the frame when capturing an image with out-of-scene light sources. This can happen when a light source is positioned at an angle (usually just outside the field of view) so that it causes a reflection off the surfaces inside the camera module and onto the camera sensor. Moving the camera slightly to change the position at which the bright light is entering the lens, or shielding the lens with your hand, should minimize or eliminate the effect.”

With this statement, Apple has tried to convey a general message to all its users that flares can be witnessedat the edge of photographs taken via any iPhone — not just the iPhone 5. But, as far as the other iPhone variants pictures are concerned, we have never witnessedany kind of flares ever, which eventually means that only the iPhone 5’scamera is producing photographs with a purple flare.

Additionally, the solution offered by the Apple for any iPhone variant is basically to reduce the camera’s exposure to the bright light, which eventually causes the purple flare.

In the past couple of weeks,this is in fact the third big grievanceregarding the iPhone, for which Apple has been forced to admit and address it openly. In the first instance, a few days back some users complained about the quality of Apple’s map app. for iOS 6, for which the company’s CEO Tim Cook has already apologized. Secondly, some users complained that the latest iPhone grazes easily, for which the company’s SVP of marketing Phil Schiller had come forward and responded by saying that it’s “normal.”

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